I translate technical work for the people who have to use it.

Trained as a psychologist, built as an operator. I run the rollouts, training, and documentation that make sure a technical decision actually lands with the team that has to live with it.

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A short version.

Ten years in Florida public schools, then five in agency operations. I co-led a district rollout of digital assessment platforms for 100 school psychologists and diagnosticians. Then I ran operations for a WordPress agency group: 10+ concurrent client projects, a distributed team of developers and contractors, and the SOPs behind onboarding and delivery.

Where I'm heading.

I'm looking for a team that takes delivery seriously and values the human side of the work. A generalist who has done well in ops, training, and PM, and is ready to learn the next domain.

How I work.

I do my best work in small teams. I document as I go. Runbooks, decision logs, onboarding guides. Because the team that can teach itself is the team that scales.

What I do

Where I do my best work.

The work I keep gravitating toward: connecting teams to each other, and connecting technical work to the people it is meant to serve.

Program & implementation delivery

District platform rollouts and client onboarding, from kickoff through adoption. Roster and data uploads, stakeholder updates, and steady execution in the middle.

Training & adoption

Staff workshops, live webinars, recorded how-to guides, and the documentation people actually use. I help the people who were comfortable with the old way get comfortable with the new one.

Project management

10+ concurrent client projects, sprint planning, and requests turned into scoped tickets. Plans that hold up when the assumptions shift.

Operations

SOPs, client onboarding, systems and vendor selection, and the quiet fixes that compound over quarters.

Writing & teaching

Runbooks, playbooks, and the occasional essay. Coming soon to /blog.