Privacy Policy

kraul.dev ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our services.

1. Information We Collect

We only collect information that is necessary to provide our services and communicate effectively with you.

• Personal Identification Information: Name, email address, phone number, and billing address when you contact us, request a proposal, or purchase a service.
• Business Information: Details about your organization, workflows, and policies that you submit to us for the purpose of audits, custom solutions, or professional development tailoring.
• Payment Information: All payments are processed securely through our Merchant of Record, Lemon Squeezy. We do not collect, process, or store your full credit card information or banking details on our servers. Lemon Squeezy handles this information in accordance with their own Privacy Policy.
• Automatically Collected Data: We may collect standard analytics data such as IP addresses, browser types, and pages visited to help us improve the website experience.

2. How We Use Your Information

We use the collected information for the following purposes:

• To deliver productized services, audits, learning modules, and seminars.
• To process transactions and send related administrative communications (invoices, SOWs, receipts) alongside our payment processor.
• To respond to customer service inquiries and support requests.
• To improve our website, service offerings, and marketing efforts.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to others. We may share information with trusted third parties only in the following circumstances:

• Service Providers: We may use third-party tools for hosting, project management, and email communications. These providers are bound by confidentiality agreements to protect your data.
• Merchant of Record: Transactional data is shared with Lemon Squeezy to facilitate payment and order fulfillment.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Retention and Security

We retain your personal and business information only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations. We implement reasonable administrative and technical security measures to protect your data against unauthorized access, alteration, or destruction.

5. Your Rights

Depending on your location, you may have the following rights regarding your data:

• The right to access the personal information we hold about you.
• The right to request corrections to any inaccurate data.
• The right to request the deletion of your personal data, subject to certain legal and business obligations.

To exercise any of these rights, please contact us using the information below.

6. Third-Party Links

Our website or learning modules may contain links to third-party websites. We are not responsible for the privacy practices or the content of those external sites.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by updating the "Last Updated" date at the top of this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Mailing Address: Gainesville, FL 32608